Lift-Rite Product Knowledge Base

PRODUCT KNOWLEDGE BASE

Frequently Asked Questions

This knowledge base provides answers to common customer questions about Lift-Rite products, including our manual pallet jack, motorized pallet truck and ergonomic skid lifter models. Browse the topics below for further information.

My hand pallet truck will not lift

  • Pull and hold the control lever up while pumping the handle 8 - 10 times [read more]
  • Lower the adjusting nut on the control rod in 1/2 turns [read more] 

My hand pallet truck won't lower
  • Raise the adjusting nut on the control rod in 1/2 turns [read more]

My hand pallet truck won't lower completely

My hand pallet truck sinks down
  • Lower the adjusting nut on the control rod in 1/2 turns [read more]
  • Pull and hold the control lever up while pumping the handle 8 - 10 times [read more]

My Ergonomic 3000 sinks down
  • Lower the adjusting nut on the control rod in 1/2 turns [read more]

My Pallet Stacker or Ergonomic 3000 battery is not charging
  • Check fuse on charger face [read more]
  • Test the AC wall receptacle for proper voltage (110~120 V AC) [read more]
  • Battery may be depleted below 6 VDC [read more]

My new Electric Ergonomic 3000 will not lift electrically
  • Find the Lift connector (right side of battery box) and plug it into the Battery connector

My new Pallet Stacker will not lift
  • After delivery the negative leads must be connect to the (-) battery terminal [read more]

My new PST Plus won't move
  • Insert the key into the switch, turn it 90 degrees, pull up until you hear a click [read more]

My Ergonomic 3000 pump will not lift manually
  • Pump the handle quickly to engage the pump [read more]

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